Question 1

What is GymFactor?

Accepted Answer

GymFactor is our proprietary algorithm that scores hotel gyms on a scale from 1 to 5. It reflects the quality, equipment variety, and overall setup of a hotel's fitness facility—based on data, internal reviews, and user contributions. You can read more about the GymFactor and how it works on our website.

Question 2

Why should I trust GymFactor scores?

Accepted Answer

Unlike subjective user ratings, GymFactor is completely algorithm-driven and impartial. You cannot buy a higher score—it's based solely on the quality and variety of the gym equipment and facilities. You can learn more about our evaluation methodology on our website.

Question 3

What if a hotel doesn't show a GymFactor?

Accepted Answer

This means either the hotel doesn't have a gym or it hasn't been reviewed yet. For hotels that are listed but don't have a GymFactor score yet, you can click the "Request Review" button on their hotel page to alert our team. We'll complete the assessment within a few business days and send you a notification when it's done.

Question 4

How can hotels improve their GymFactor?

Accepted Answer

Hotels can only improve their GymFactor by making genuine improvements to their fitness facilities. Our algorithm evaluates these improvements according to standardized criteria. It's important to note that the GymFactor cannot be purchased or influenced by anything other than actual quality improvements to the gym facilities themselves.

Question 5

How can I update my hotel's gym information?

Accepted Answer

If you're a hotel representative, you can update your gym information by submitting recent photos, equipment lists, and facility details through our hotel gym update form. For a more comprehensive review, consider providing a full gym walkthrough video. Contact us to ensure all your latest gym improvements are properly showcased on our platform.

Question 6

What about partnerships with external gyms?

Accepted Answer

External gyms are an excellent alternative for hotels with limited or no space for an in-house fitness facility. If your hotel has established a partnership with a nearby gym that provides complimentary or discounted access for your guests, this can significantly boost your GymFactor score. We evaluate these partnerships similarly to on-site facilities, especially when the external gym is within walking distance and your hotel provides free access passes for guests. This innovative solution allows hotels with space constraints to still offer quality fitness options and improve their standing on HotelGyms.com.

Question 7

Are hotel gyms open 24/7?

Accepted Answer

Operating hours vary by hotel and season. Some hotel gyms are open 24/7, while others have set hours. We provide this information when available, but we recommend confirming with the hotel directly before your stay.

Question 8

What makes a great hotel gym?

Accepted Answer

Great hotel gyms typically include a variety of cardio equipment (treadmills, ellipticals, bikes), free weights and weight machines, and functional training space. They're clean and well-maintained, with good ventilation, lighting, and convenient operating hours. For more insights on what makes hotel gyms exceptional and why they're an essential amenity, check out our detailed article about why hotels have gyms.

Question 9

Can I find hotels with specific gym equipment?

Accepted Answer

While our search filters don't currently support searching by specific equipment types, we strive to provide comprehensive photos and videos of each hotel gym. These visual resources can help you determine if a hotel has the equipment you need for your workout routine. If you're uncertain about the availability of specific equipment at a hotel, you can always reach out to our team for assistance.

Question 10

How do I book a hotel through HotelGyms.com?

Accepted Answer

We help you find and compare hotels with fitness options using our GymFactor system. Once you choose a hotel, you'll be redirected to one of our partners to complete the booking. The entire process, including payment, is handled securely by our partners.

Question 11

What booking partners do you work with?

Accepted Answer

Our premium partner is HotelPlanner, which offers special pricing to our community. We also support Booking.com and use KAYAK as a meta-search engine to find the best rates across multiple platforms.

Question 12

Will I get the best price booking through HotelGyms.com?

Accepted Answer

All hotel rates come directly from our booking partners and reflect current availability, discounts, and promotions. You won't pay more by booking through us. Our integration with KAYAK helps you find the cheapest rates on the market.

Question 13

Do you offer any tools to help me find good hotel gyms?

Accepted Answer

Yes! We offer a free browser extension that displays our GymFactor rating directly on hotel booking pages. This tool helps you avoid booking hotels with poor or non-existent gyms before it happens. The extension is completely free to use—you just need to create an account on HotelGyms.com.

Question 14

Is creating a user profile free?

Accepted Answer

Yes, creating a user profile on HotelGyms.com is completely free. We always maintain a free version that allows you to contribute reviews, upload photos, and participate in our community. While some premium functions may only be available in paid plans, the core community features remain accessible to all users without any cost.

Question 15

Why should I create a user profile?

Accepted Answer

With a profile, you can add and track your hotel gym reviews, earn points for your contributions, unlock exclusive community benefits, and help fellow fitness-minded travelers make informed decisions. A profile allows you to build your reputation as a trusted community member while accessing personalized features.

Question 16

How can I contribute to the HotelGyms.com community?

Accepted Answer

You can contribute by reviewing hotel gyms you've used, uploading photos of hotel fitness facilities, providing detailed information about equipment and hours, and sharing your workout experiences at different properties. Your real-world insights help create a more comprehensive resource for the entire fitness travel community.

Question 17

How does the rewards system work?

Accepted Answer

We reward contributions that help grow our fitness-first traveler community. You'll earn 10 points for submitting a review, with 15 bonus points for detailed reviews (25+ words). Each image uploaded earns you 5 additional points, with a maximum of 25 points possible for images per review. As you accumulate points, you'll unlock various perks and recognition within our community.

Question 18

Are user reviews different from GymFactor?

Accepted Answer

Yes. User reviews reflect personal opinions and experiences, while GymFactor is our objective algorithmic score. We keep opinions and facts completely separate, but both provide valuable information for travelers.

Question 19

Are you open to business partnerships?

Accepted Answer

Yes, we're always open to valuable collaborations with fitness brands, hotel chains, and travel services that align with our mission. We choose our partners carefully to ensure they bring value to our community.

Question 20

How can I explore partnership opportunities?

Accepted Answer

If you're interested in working with us, please reach out through our contact form. A member of our marketing team will follow up to discuss potential collaboration opportunities.

Question 21

Didn't find what you're looking for?

Accepted Answer

Contact us through our website and we'll be happy to assist you with any questions about HotelGyms.com, our GymFactor system, or how to get the most out of our platform.

FAQ for Fitness-Focused Travelers.
Your HotelGyms.com Questions—Answered.

Learn how GymFactor works, how to contribute, and what powers our community. Booking tips, fitness perks, and travel insights—all in one place.

GymFactor

What is GymFactor?

Why should I trust GymFactor scores?

What if a hotel doesn't show a GymFactor?

How can hotels improve their GymFactor?

How can I update my hotel's gym information?

What about partnerships with external gyms?

Hotel Gym Information

Are hotel gyms open 24/7?

What makes a great hotel gym?

Can I find hotels with specific gym equipment?

Hotel Bookings

How do I book a hotel through HotelGyms.com?

What booking partners do you work with?

Will I get the best price booking through HotelGyms.com?

Do you offer any tools to help me find good hotel gyms?

Community & Reviews

Is creating a user profile free?

Why should I create a user profile?

How can I contribute to the HotelGyms.com community?

How does the rewards system work?

Are user reviews different from GymFactor?

Partnerships

Are you open to business partnerships?

How can I explore partnership opportunities?

Need More Help?

Didn't find what you're looking for?

FAQ for Fitness-Focused Travelers.Your HotelGyms.com Questions—Answered.

Learn how GymFactor works, how to contribute, and what powers our community. Booking tips, fitness perks, and travel insights—all in one place.

GymFactor

What is GymFactor?

Why should I trust GymFactor scores?

What if a hotel doesn't show a GymFactor?

How can hotels improve their GymFactor?

How can I update my hotel's gym information?

What about partnerships with external gyms?

Hotel Gym Information

Are hotel gyms open 24/7?

What makes a great hotel gym?

Can I find hotels with specific gym equipment?

Hotel Bookings

How do I book a hotel through HotelGyms.com?

What booking partners do you work with?

Will I get the best price booking through HotelGyms.com?

Do you offer any tools to help me find good hotel gyms?

Community & Reviews

Is creating a user profile free?

Why should I create a user profile?

How can I contribute to the HotelGyms.com community?

How does the rewards system work?

Are user reviews different from GymFactor?

Partnerships

Are you open to business partnerships?

How can I explore partnership opportunities?

Need More Help?

Didn't find what you're looking for?

FAQ for Fitness-Focused Travelers.
Your HotelGyms.com Questions—Answered.